Home
Research
Qualitative Consulting
About Us
Contact Us
FAQs

Dave Roberts earned his Doctorate in Communication from the University of Oregon in 1981 and established Roberts Communications in 1985. However, he has also spent many years as a broadcaster including air personality, programmer, researcher, and as a corporate officer for CBS and RKO Radio. While his research experience began in radio, he has branched out into many client categories.

  • News & Talk. Roberts Communications was the exclusive research firm for the news and talk stations of CBS—including WCBS, WCAU, WBBM, KMOX, KCBS, and KNX—for over 12 years, prior to Infinity. Other news and talk clients include WTOP, KSL, KTAR, KOMO, WFED, WBAP, KABC, federalnewsradio.com,  KTRH, KIRO, KCMO, KMBZ, WINZ, WIBC, KCBS-TV News, and the CBS Radio Network. Roberts Communications has pioneered unique methods of analyzing this special audience with an eye on making the product accessible to new, younger audiences as they grow into the format.
    • Hardware & Home Improvement. Roberts Communications has been conducting telephone tracking studies, consumer focus groups,  and trade professional groups for California's 84-store Orchard Supply Hardware for 20 years—plus research for the Sears Hardware Stores, McCoy's Building Supplies, and Apex Garden Hose. Roberts Communications' Time & Trouble AnalysisÓ  gets to the heart of the competitive/complementary relationships among retailers.
  • Retail. Other retail includes IBM Employees Federal Credit Union, West Marine Boating Supply, Safeway, Gloria Jean's Coffees, Lou Bachrodt Automall, Bob Howard Automall, Gulf States Toyota, Mr. Gatti's Pizza, and California Closets.
  • Service. Trisun Healthcare, Certa ProPainters, Zoasis, Fox Service Company, Veterinary Centers of America, and Peak Performers Employment Agency.
     
  • High Tech & Dot Com. Clients have included 3M, Microsoft, Dell, Techworks, Valence, i-Drive.com, CatalogCity.com, saltmine.com, SoloMio, and allstudents.com plus web usability for non-tech clients.
     
  • Other. State of Washington, San Francisco Ballet, Planned Parenthood, St. David's Hospital, Texas Council on Family Violence, City of Highland Village (Texas).
  •  

    Research Partners

    Fielding both telephone studies and focus groups requires research partnerships. We are proud to say that we have established such relationships with only the finest facilities available.

  • Customer Research International (CRI). We have been working exclusively with Austin-based CRI for over 10 years to field our telephone studies. Their professionalism extends across all of the vital functions of telephone survey methodology from CATI programming, sample and quota handling, interviewer training, to data cleaning and validation.
     
  • Focus Group Recruiters and Facilities. Dave Roberts has conducted focus groups throughout the country, in Toronto, and London and has developed personal relationships with the finest facilities available, including but not limited to—Nichols Research (San Jose, Fresno, Concord, San Francisco), Tammadge Research (Austin), Adept Consumer Testing (L.A.), Fieldwork (Nationwide), Field Facts (Nationwide), Flagship Research (San Diego), Galloway (San Antonio), House Market Research (D.C. & Baltimore), House of Marketing (Pasadena), Metro Research (D.C. Area), National Food Laboratory (Dublin, CA).
     
  • AusTex Printing & Mailing. This long-time Austin firm provides printing and mailing for all mail questionnaire campaigns.

           

  •  

       
     
    Roberts Communications | 111 Barbie Court | Austin, Texas 78734
    Phone: (512) 261-9520
    Copyright © 2006 Roberts Communications. All rights reserved.